The Philippine Real Estate Industry has one of the highest Seller Attrition Rates
Why? Well, because Philippine real estate companies have made revenue their primary goal for years thereby compromising seller credibility and customer satisfaction.
There. I said it.
The current strategy employed by many Philippine real estate companies for managing their salesforce is in dire need of an overhaul. The common practice of sending sales agents into the field with minimal training is akin to sending soldiers into battle without proper armor—it’s not just ineffective, it’s setting them up for failure. While agents may learn the basics of real estate, the lack of in-depth marketing training leaves them like fish out of water in a competitive market, leading to a revolving door of employees within the industry.
3 Day Salespersons Training That Teaches Nothing But Property Features and Computations
In today’s digital age, where potential buyers are increasingly influenced by online content and social media, it’s no longer enough for sales agents to merely know their products. A superficial understanding of property features and sales techniques. They need to be masters of their craft, equipped with the tools and techniques to market and sell effectively. A sort of expertise in marketing and digital engagement. Sadly, many companies fail to provide this critical training, leaving new agents to sink or swim on their own. As a result, many sellers struggle within their first three months, like marathon runners who haven’t trained, only to find themselves out of breath long before the finish line.
The 3 Month Contract Has To Go
The repercussions of this approach are significant. Companies often impose a strict three-month sales quota on their agents, threatening to pull the plug on their allowances if they don’t close a deal. This pressure, combined with inadequate training, creates a perfect storm of frustration and burnout, leading to high employee attrition. The real estate industry in the Philippines now has one of the highest levels of staff turnover in the country, as many agents throw in the towel before they’ve even had a chance to find their footing.
Fostering A Cycle of Underperformance
Adding fuel to the fire is the fact that many agent applicants lack a genuine sense of urgency to sell. Knowing three months is a very short window to achieve success, a lot of them to take their foot off the gas. Some even jump from one real estate company to another, omitting their previous applications from their resumes like a magician’s sleight of hand, continuing the cycle of underperformance without consequence. This behavior not only undermines the integrity of the salesforce but also points to the need for stricter hiring practices and better tracking of agent performance across companies.
Unfortunately, many real estate companies remain blind to these practices and their long-term consequences. They fail to see that an investment in proper training and in hiring quality applicants is not just a luxury, but a necessity. Like a house on a strong foundation—without it, everything else will eventually crumble. By providing their agents with the right tools and knowledge from the onset, companies can significantly reduce employee turnover and foster a sense of loyalty among their workforces. In the long run, this can save companies substantial costs related to recruitment, onboarding, and lost productivity.
It’s time for a change
The current strategy of under-training and over-pressuring new real estate agents in the Philippines is running a car on empty and about to hit a brick wall—it’s simply unsustainable. By revamping their approach to training and support, raising the bar for new hires, and addressing issues of accountability, real estate companies can cultivate a more skilled, confident, and loyal salesforce. This will not only reduce attrition but also enhance the overall effectiveness and reputation of the industry, ultimately saving companies more money in the long run. It’s time for a change—one that will build a stronger, more resilient foundation for both the agents and the companies they represent.